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        1. Transcripts and Official Records

          Meet Online with Records via Cranium Cafe

          How to Order Transcripts

          Return Completed Transcript Request Forms

          Email: askwvcFREEWEST_VALLEY

          Fax: No Fax – Campus Closure – COVID 19

          Mail: No Mail – Campus Closure – COVID 19

          Questions: anthony.bridgesFREEWEST_VALLEY

          Transcript Costs

          Service Delivery Details
          Rush Electronic: $20 1 business day Rush electronic services are available for orders that do not have attachments, IGETC or GE evaluation requests.

          Recipients typically receive a rush electronic order within one business day of the initial request.
          Standard Electronic: $6 5-10 business days Standard electronic orders are typically received within 5-10 business days of the initial request.
          Rush and Standard Print Document   Due to the suspension of on-site services, we are not able to generate print documents or records at this time.

          If your recipient location or institution requires a print document, please contact them directly and inform them that this is not a possibility at this time while print and shipping services are indefinitely suspended.

          Recommendation: The online ordering system (Credentials) includes options for sending a PDF transcript to a specific email address. Identify an authorized recipient at your school or organization, and have the document emailed directly to them.
          FedEx Rush Shipping   Suspended Indefinitely
          Rush IGETC / GE Evaluation   Suspended Indefinitely

          Frequently Asked Questions

          • Federal privacy laws restrict the access of student information and records to anyone other than the student; this privacy law includes minors. Designated recipients of student information must have a signed and dated consent form from the student authorizing the release of records and/or information: Authorization to Release Information.
          • Photo identification is required for access to student records or accounts.
          • Transcripts include all in-progress and completed coursework at West Valley College and Mission College.
          • Final grades and awards are posted to student records within 2-4 weeks following the close of each term. Expedited award or final grade posting is not available.
          • Yes, you can place an advance order for your official transcript before your grades are posted. When ordering online, simply select “hold until final grades are posted.”
          • Important: Final grades and awards are posted to student records within 2-4 weeks following the close of each term. Expedited award or final grade posting is not available.
          • The Intersegmental General Education Transfer Curriculum (IGETC) certificate is a pattern of courses that community college students can use to satisfy lower division general education.
          • The CSU General Education (GE) certification is a pattern of courses that community college students can use to satisfy lower division general education requirements for any California State University campus.
          • To discuss course options or learn more about GE or IGETC curriculum, please contact the Transfer Center.
          • You only need to order an IGETC or GE evaluation if your counselor or transfer institution advises you to do so.
          • Important: Rush transcripts are not available for orders that include an IGETC or GE Evaluation. Do not select this option unless you need it.
          • If you have additional questions, please contact the Counseling Department or your transfer institution.
          • Students typically request an IGETC or GE evaluation for transfer purposes. Evaluations can be ordered through the online transcript ordering system (Credentials) or through a standard Transcript Request Form.
          • If you have coursework from another college that needs to be included in the evaluation, please forward official transcripts to the Records Department.
          • If you completed coursework at an institution outside of California, your transcripts must be accompanied by course descriptions.
          • To discuss IGETC or GE order options, please contact the Records Department:
          • Transcripts from other schools/colleges cannot be forwarded, released or ordered through West Valley College.
          Last Updated 4/24/20
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